Privacy Policy

Last updated: 30 September 2026

Wulfrun Specialised Fasteners Holdings Ltd ("Wulfrun", "we", "us" or "our") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us.

1. Who We Are

This website is operated by Wulfrun Specialised Fasteners Holdings Ltd.

Address: Unit 11, 13, 14 Planetary Road Industrial Estate, Planetary Rd, Wolverhampton, Willenhall, WV13 3XA
Telephone: 01902 784641
Email: sales@wulfast.co.uk

For the purposes of applicable UK data protection legislation, Wulfrun Specialised Fasteners Holdings Ltd is the data controller responsible for your personal information.

2. Information We Collect

We may collect personal information that you provide to us when you:

Complete a contact or enquiry form
Request a quotation
Contact us by email or telephone
Make an enquiry about our products or services
Communicate with us through our website

This information may include:

Name
Company name
Email address
Telephone number
Postal or business address
Details contained within your enquiry
Any other information you voluntarily provide

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information and information about how you use the website.

3. How We Use Your Information

We may use your personal information to:

Respond to enquiries and quotation requests
Provide information about our products and services
Communicate with you regarding your enquiry
Process and manage orders where applicable
Improve our website, products and services
Maintain the security and functionality of our website
Comply with our legal and regulatory obligations
Send marketing communications where you have provided appropriate consent or where otherwise permitted by law

We will only use your personal information where we have a lawful basis for doing so.

4. Lawful Basis for Processing

Depending on the circumstances, we may process your information because:

You have given us your consent
Processing is necessary to respond to an enquiry or take steps at your request before entering into a contract
Processing is necessary to fulfil a contract with you
Processing is necessary for us to comply with a legal obligation
Processing is necessary for our legitimate business interests, provided these interests do not override your rights and freedoms

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and support website functionality.

Cookies are small text files stored on your device when you visit a website.

Where required by law, we will request your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share personal information with trusted third parties where necessary to operate our business or provide services to you. These may include:

Website hosting and maintenance providers
IT and software service providers
Website analytics providers
Professional advisers
Payment or delivery providers, where applicable
Government, regulatory or law-enforcement authorities where legally required

Where we use third-party service providers to process personal information on our behalf, we take appropriate steps to ensure that your information is handled securely and in accordance with applicable data protection legislation.

7. International Transfers

Some service providers we use may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that suitable safeguards are in place in accordance with applicable data protection requirements.

8. How Long We Keep Your Information

We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.

The length of time we retain information will depend on the nature of the information and our relationship with you.

9. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Your Data Protection Rights

Under UK data protection law, you may have rights including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain types of processing
Request transfer of your information in certain circumstances
Withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact us using the details below.

11. Marketing Communications

If you have agreed to receive marketing communications from us, you can withdraw your consent or unsubscribe at any time.

You can also contact us directly to request that we stop sending you marketing communications.

12. Third-Party Websites

Our website may contain links to other websites. This Privacy Policy does not apply to third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

13. Children's Privacy

Our website and services are intended for businesses and general audiences and are not specifically directed at children.

We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, legal requirements or data protection practices.

Any updates will be published on this page with the revised "Last updated" date.

15. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your data protection rights, please contact us:

Wulfrun Specialised Fasteners Holdings Ltd
Unit 11, 13, 14 Planetary Road Industrial Estate
Planetary Rd
Wolverhampton, Willenhall
WV13 3XA

Telephone: 01902 784641
Email: sales@wulfast.co.uk

If you are unhappy with how we have handled your personal information, you also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.